To receive full credit, parts must be returned within 30 days of receipt.
Please contact us through your account or email for a Return Merchandise Authorization (RMA) number prior to returning any merchandise.
Returns will not be accepted without the RMA number visibly noted on an enclosed copy of original invoice.
AudiUSAParts.com wants you to be extremely satisfied with your purchase. If you purchase the Professional Parts Order Review and provided a VIN we don't charge a restocking fee. If you do not purchase this review the restocking fee is %20
All special orders, non-stock parts, are subject to 20% restocking charge.
Unfortunately, due to possible hidden issues, there are absolutely no returns on electrical parts of any kind.
All parts returned must be new, undamaged, uninstalled and in all original packaging.
Obsolete or parts no longer available will not be eligible for return.
Parts will be carefully inspected prior to credit being issued.
Core Policy: Some parts offered on AudiUSAParts.com have a "core charge" applied to them. A core charge is a refundable charge that the manufacturer applies to ensure that the old part is returned to us. Customers are responsible for all shipping charges related to returning cores to us. Remember, all core returns must be assembled, clean, complete with no missing parts, no damage, and in the original packaging. If you have any questions about core charges, please feel free to contact us and we will be happy to answer them.