Shipping Policy

Address Requirements:

All orders must have a valid Home or Business address. We do not ship to P.O. Boxes unless approved to be sent U.S.P.S. AudiUSAParts.com makes every effort to ship same day on all orders with available parts (parts we have in stock).

International Orders: 

Customer is responsible for all tariff fees on international orders.

Liability:
As we are reliant on outside shipping companies. AudiUSAParts.com is not liable for any shipping charges or refunds due to missed delivery deadlines. AudiUSAParts.com is not responsible for misdirected packages.

Oversized and Hazardous Material Orders:
Shipping is based on an estimated calculator. Any order that may be oversized or contain hazardous material may incur additional freight charges. Oversize items and heavy weight items, including but not limited to bumper components, body panels, engines, transmissions, require extra shipping charges. 

Typically items with one dimension of 35 inches or larger are considered oversized.

Overweight Orders:
All orders that exceed freight quoted will be held until you are contacted for approval. Typically orders over 30 pounds are considered overweight.

Shipping Rights:
We do reserve the right to ship via UPS Ground if parts ordered dictate it; again you will be informed prior to shipping change for approval.

Insurance:
AudiUSAParts.com insures all orders against loss and/or damage for the full value of the order. All orders damaged in transit must be claimed, by buyer directly with carrier.

First Time Customers:

First time INTERNATIONAL customers that are choosing to ship to an address different than the billing address will be required to do a bank wire transfer due to increased fraud protection.